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Last Updated: 15.10.2025
1. Introduction
All services offered through the website sammysotel.com and the website itself are owned and operated by Sammy & Sally Trading Limited (Sammy’s Hotel), registered at Ömer Sami Coşar St. 7, Kyrenia/North Cyprus, 99300 (hereinafter referred to as the “Hotel” or “our Company”).
Our Company places the utmost importance on the privacy and security of the personal data of our guests and users who visit our website.
This Privacy and Cookie Policy explains how and in what manner personal data collected through our website is obtained, for what purposes it is used, and how it is protected.
2. Collection and Processing of Personal Data
Through online reservation forms, contact forms, or newsletter subscriptions on our website, we may request certain personal information from you (such as your name and surname, phone number, email address, ID number, accommodation preferences, etc.) in order to provide our services.
These data are collected and processed for the following purposes:
- To receive, manage, and provide your accommodation reservations.
- To establish and perform the Distance Sales Agreement.
- To carry out financial transactions (payment and invoicing).
- To contact you regarding your reservation.
- To manage your requests and complaints.
- To fulfill our legal obligations (e.g., under the Turkish Law No. 1774 on Identity Notification).
3. Marketing and Informational Communication
Our Company, in compliance with applicable laws and subject to your prior consent, may send you promotional information, details about new services, or special offers from time to time.
You may choose whether or not to receive such communications when filling out the relevant forms or unsubscribe at any time by using the link included in our informational emails.
4. Data Security and Sharing
Personal data transmitted to us electronically will never be shared with third parties except for the purposes and within the scope specified in the Distance Sales Agreement and the Personal Data Protection Notice (KVKK Aydınlatma Metni) agreed between you and our Company.
Credit Card Security:
Your security is our top priority. Credit card information used during online reservations is never stored in our system.
All payment transactions are securely processed over an encrypted infrastructure using SSL (Secure Sockets Layer) technology, conducted directly between your bank and the authorized payment processor, independent of our website.
Your card details cannot be viewed or recorded by us.
IP Addresses:
Your IP address may be recorded to diagnose potential system problems, manage our website, and improve our services.
These data may also be used to identify users in general terms and to collect demographic information.
Email Security:
When communicating with our customer service or hotel via email, please never include your credit card number or other sensitive financial information in your messages.
Email communication security cannot be fully guaranteed, and our Company cannot be held responsible for the confidentiality of information shared through this medium.
5. Cookie Policy
We may obtain information about visitors and their use of our website through cookies, which are small technical data files.
Cookies are used to ensure the efficient operation of our website, to allow reservation steps to proceed smoothly, and to personalize the user experience.
If you wish, you may disable cookie usage through your web browser settings.
6. Links to Third-Party Websites
Our website may contain links to third-party websites such as social media platforms or our business partners’ websites.
Our Company is not responsible for the privacy policies or content of such external websites accessed via these links.
7. Legal Obligations and Exceptional Circumstances
Our Company may disclose user information to third parties only under the limited and mandatory circumstances listed below, and outside the provisions of this policy:
- To comply with legal obligations imposed by laws, decrees, or regulations enacted by authorized legal authorities.
- When information is requested by competent administrative or judicial authorities as part of a duly conducted investigation or prosecution.
- When disclosure is necessary to protect the rights or safety of our users and guests.
8. Changes to the Policy
Our Company reserves the right to amend the provisions of this Privacy and Security Policy whenever deemed necessary, by publishing the updated version on our website without prior notice.
Revised provisions take effect as of their publication date.
9. Contact Information
For any questions, comments, or suggestions regarding our Privacy and Security Policy, you may contact us through the details below:
Company Name: Sammy & Sally Trading Limited (Sammy’s Hotel)
Address: Ömer Sami Coşar St. 7, Kyrenia/North Cyprus, 99300
Email: info@sammysotel.com
Phone: +90 (392) 815 62 79
